<?xml version='1.0'?><feed xmlns:opensearch='http://a9.com/-/spec/opensearch/1.1/' xmlns:s='http://jadedpixel.com/-/spec/shopify' xmlns='http://www.w3.org/2005/Atom'><id>http://www.hinckley21.com/blogs/help</id><title>The Kirk Family Store - Help</title><author><name>The Kirk Family Store</name></author><link href='http://www.hinckley21.com/blogs/help' rel='self'/><link href='http://www.hinckley21.com/blogs/help' rel='alternate'/><updated>2009-01-19T13:36:25-07:00</updated><entry><id>tag:db1@shopify.com,2009:articles/687102</id><title>About Digital Downloads</title><summary type='html'><![CDATA[<p>All Digital Download products are high quality 160 kbps <span class="caps">MP3</span>&#8217;s delivered as a .zip file.</p>


	<p>Upon purchase, an email containing instructions to download as well as a link will be sent to the email address you supplied during checkout.</p>


	<h2>Common Problems</h2>


	<p><strong>I didn&#8217;t receive the download email.</strong> <br />If it has been several minutes and you have not received an email, check your spam, junk, or bulk folders.</p>


	<p><strong>I can&#8217;t open the download file.</strong><br />Downloads are delivered as a .zip file. If you are having trouble opening the file, you may need software such as <a href="http://www.winzip.com/downwz.htm">WinZip</a></p>]]></summary><updated>2009-01-19T13:36:25-07:00</updated><published>2009-01-19T13:36:25-07:00</published><author><name>Addison Kirk</name></author><link href='http://www.hinckley21.com/blogs/help/687102-about-digital-downloads' rel='alternate'/></entry></feed>